Works directly with customers and/or collaborates with Product Specialists/Managers and other Development Teams / Market Leaders, to understand the needs of the customer and develop product/process solutions and Critical to Quality (CTQ) attributes.
Develops and manages relationships with strategic contacts among key customers and industry contacts. Significant travel for face to face customer support / understanding required.
Participates in market and product/service strategy and roadmap creation as well as support strategy execution.
Provides engineering support to the customer to identify and resolve design issues or opportunities.
Represents the company at customer sites and trade shows, where applicable.
Communicates the customer’s requirements to the company for engineering and production purposes.
Interfaces with customers and/or Materion internal quality team...