Position Overview
Job Description:
The Application Consultant is responsible for providing professional, creative, energetic and thorough experience for internal and external customers of Verint. The role is responsible for consulting customers both in person and virtually and delivery of training for multiple Verint solutions.
Principal Duties and Essential Responsibilities:
Maintain fluency with Verint Applications. Maintain and grow subject matter expertise on Verint products such as Workforce Management and/or Quality Management including best practices and general insights for that industry. Conduct design sessions and consulting events on Verint Applications in accordance with the Verint Implementation Methodology. Provide best practice, optimization and assessment consulting. Work together with others within Verint as part of the deployment process but also to help troubleshooting as subject matter experts. Sc...