Position Overview
JobDescription & Requirements - Analyze user requirements and define technical specifications
- Provide advice, guidance, and knowledge sharing on business processes, applications, and system configurations
- Support the development, implementation, and maintenance of applications in line with company digital strategies and governance
- Ensure solutions meet requirements for performance, security, and service standards
- Drive continuous improvement through process and technical enhancements
- Coordinate with internal teams and subcontractors to resolve complex system and application issues
- Monitor application performance, troubleshoot issues, and perform root cause analysis
- Manage system alerts and ensure timely resolution of incidents
- Assess system compatibility and ensure smooth integration of applications
- Track and elevate technical issues when necessary
- Support site operations,...