Summary Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Appeals Officer (Knowledge Management),you will conduct quality assurance reviews of agency appellate decisions, develop, deliver, and evaluate trainings, and coordinate knowledge management of training materials. Responsibilities Leads the development, implementation, and assessment of reviews to determine the accuracy, quality, and legal sufficiency of appellate adjudications. Analyzes key issues in appellate caseloads to inform AAO leadership decisions for use in training, process, and procedural development. Works with subject matter experts in the development and delivery of training materials for appellate program personnel. Instructs, develops, and analyzes all levels of training evaluation from knowledge acquisition to organization effectiveness. Ensures knowledge management of appellate training resources by compiling materials, e...