ROLE OVERVIEW

The Aparthotel Manager is responsible for the full operational management of a single Totalstay property. This is a hands‑on leadership role that requires direct oversight of housekeeping, linen and laundry, inventory, guest services, and front office operations - while building and managing the on‑site team. The AM is the primary point of accountability for property standards, operational reporting, risk management, and staff performance, and acts as the direct link between the property and Head Office.

KEY RESPONSIBILITIES

Housekeeping & Linen Management

• Take full operational ownership of the property's housekeeping function, maintaining Totalstay brand standards across all units and common areas.
• Directly supervise and develop the Housekeeping Supervisor, with the clear objective of building this person into a manager capable of independently running the housekeeping team.