AOG/MRO Customer Service Executive (Klang Valley)

Your new company

Your new company is an industry-leading service provider within the aviation industry and is renowned for delivering high-quality, innovative engineering solutions to international markets. With cutting-edge technology, your new organisation thrives in serving their global customers with world-class products and expertise.

Your new role

In this role, you'll be the essential point of contact for AOG-related MROs - liaising between customers and your internal stakeholders, which may consist of engineering, sales, marketing, logistics and other teams to ensure smooth product serviceability. You'll coordinate with vendors to secure part replacement timelines and costs, manage import/export procedures for seamless transactions, and source for alternative suppliers if client requir...