You will be responsible for managing a caseload of anti-social behaviour and tenancy enforcement cases across our housing stock and communities. The role involves investigating complaints, interviewing residents, gathering evidence, and working with internal teams, local authorities, and external agencies to resolve issues effectively.
You will play a key role in safeguarding vulnerable residents, promoting tenancy compliance, and ensuring cases are managed in line with legislation, policy, and best practice.

Key Responsibilities
Investigate reports of anti-social behaviour, nuisance, harassment, and tenancy breaches
Manage ASB cases from initial report through to resolution and legal action where required
Conduct interviews, home visits, and evidence gathering
Work closely with residents, support agencies, police, and local authorities
Prepare warning letters, witness statements, and legal documentation
Attend court hearings and case conferences when nece...