Collaborate with compliance teams across different countries to design and optimize AML(Anti-Money Laundering) and especially Travel Rule workflows that balance regulatory requirements, user experience, and conversion rates.
Work closely with Product Design, Development, Risk, and Compliance teams to prioritize and implement AML and Travel Rule process improvements that bring the most value.
Create and maintain Business Requirement Documents (BRDs) to ensure business requirements, proper execution, and timely delivery.
Analyze key user metrics (e.g., verification success rate, case review time, customer inquiry or feedback rate) and use data-driven insights to improve the Travel Rule experience.
Conduct user behavior analysis and continuously refine workflows to optimize the Travel Rule process, enhance user experience, and improve efficiency in target markets.