The Senior Analyst, Operational Excellence, supports the development, evaluation, and continuous improvement of guest experience standards and operational processes across all Carnival‑owned destinations. This role contributes analytical rigor, financial modeling, and structured change‑management support. The analyst also provides data‑driven insights that guide product differentiation and support the creation of SOPs, and governance of standardized operational protocols by preparing documentation and coordinating change‑management activities.

**Responsibilities**

+ Guest Experience Standards & Paid On‑Premise Product Support
+ Develop competitive benchmarking to identify opportunities to expand/modify product portfolio.
+ Conduct quantitative analyses to evaluate guest experience performance, paid product utilization, and service‑level adherence.
+ Support the development and maintenance of brand standards for paid experiences, amenities, FF&E, and service d...