Position Overview
American Express Credit and Fraud Risk (CFR) leads end‑to‑end credit risk management of consumer and commercial businesses. This role focuses on developing and implementing strategies across the customer life cycle—targeting, underwriting, credit limit management, ongoing customer management, and collection—to deliver profitable growth while safeguarding customer experience.
Responsibilities
- Design, develop and implement risk strategies and initiatives to profitably grow the consumer card business while controlling net loss provision.
- Leverage industry best practices and data assets for continual risk strategy and process improvement.
- Effectively interact and collaborate with colleagues from the central Risk Management organization, Operations and Marketing teams to develop, enhance and implement approved credit strategies and processes.
- Deeply understand and closely monitor key metrics of credit performance for the portfolio, diagn...