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About the Role

This role is to contribute effectively to the Finance & Credit Life team by managing the end-to-end administration of Credit Life policies, including policy and system setup, member data maintenance, billing and payment processing, and customer communications - ensuring operational accuracy, compliance, and service excellence.

WHAT YOU’LL BE DOING

Administer new and existing policies, including enrolments, renewals, and terminations.

Maintain accurate member records and system databases, including changes to personal details and payment information.

Configure policy setups with plan details, benefits, premiums, and individual billing.

Activate system notifications for new policies and members.

Prepare and distribute policy documents such as product summaries, certificates of insurance, and annual statements...