At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia’s most used apps for payments and everyday life. Millions rely on us daily to pay, manage money, access financial services, and get things done faster and simpler. We value a team that questions how things are done, moves quickly, and tries new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.

Role Overview

The incumbent is responsible for handling complex customer inquiries and providing expert level assistance on a range of financial products, services, and technical issues. Primary goal will be to resolve customer concerns efficiently, ensure regulatory compliance, and deliver an exceptional customer experience. This role is ideal for a detail-oriented and tech-savvy professional who thrives in a fast-paced environment and is passionate about optimizing customer service operations through technology and p...