**What you’ll do:**

This position is to collect past due accounts receivables of Electricals operations in the NORTH AMERICSA region. The incumbent will also have to issue credit memos for NORTH AMERICA Electricals operations. The incumbent will have to resolve disputes and meet internal as well as external customer expectations. The incumbent will reduce credit risk, improve cash flow, and resolve customer claims/disputes.

A. Manages standard portfolio of customers with regards to receivables, collections and order review and release. Willing to work in NORTH AMERICA shift (06:00PM to 03:00AM slot).
B. Conducts collection calls, resolve billing issues, investigate returns & credit issues
C. Liaises with plants/warehouses, salespersons, plant finance team, customer support team, project managers and others in the organization to resolve disputes/customer claims on unpaid invoices
D. Negotiates customer disputes to resolution and documents root cau...