AMORIM Global is a consultancy specialized in International Solutions, providing for individuals and businesses who believe in a world without borders. We offer services related to international law, immigration, international tax, investor advisory and international business.
**ABOUT THE POSITION**
We are looking for a proactive, analytical, and client-focused **Customer Success Analyst** to take an active role in ensuring our clients achieve real, lasting success with our services. This position goes beyond customer support, it's about owning the client journey, driving engagement, and acting as a key partner in client satisfaction and retention. You’ll work closely with internal teams to deliver a high-quality experience, anticipate client needs, and provide strategic guidance throughout the customer lifecycle.
**YOUR DAY-TO-DAY**
As a Customer Success Analyst, your daily tasks will include:
- Be the main point of contact for a portfolio of clients, building trusted r...