Role

AMS PLM Support Analyst

Work location

Montreal, QC (Hybrid)

Job Description

Act as first point of contact for problem resolution and resolve key systemic production issues. Support daily PLM and Configuration Management Application Multisite issues. Onboard current users to PLM and Configuration Management Applications. Support end users on PLM and Configuration Management applications. Create application user training material following specification definition. Document FAQs for repetitive user issues. Document test cases for system integration testing and UAT. Work on PLM and Configuration Management Applications integration issues.

Required Skills

• 2+ years direct experience with PLM and Configuration Management Applications (3DExperience, Teamcenter, or Windchill) and supporting L1/L2/L3 issues. Knowledge of PLM Processes (Lifecycle, approvals, configuration management).
• Expertise in Workflows, projec...