Plan, coordinate, and execute banquet events and functions from initial client consultation through post-event follow-up
Manage banquet operations, including room setup, table arrangements, décor, and technical requirements
Supervise and train banquet staff, ensuring adherence to service standards and company policies
Communicate effectively with clients to understand event requirements, preferences, and expectations, whilst handling inquiries and special requests with professionalism
Coordinate with the food and beverage team to ensure menu execution and service quality
Manage vendor relationships and negotiate contracts for catering, décor, entertainment, and other event services
Monitor and control event budgets, ensuring profitability whilst maintaining quality standards
Maintain detailed event documentation, timelines, and checklists to ensure organised execution and drive continu...