Explore a full-time IT Specialist position with ID Logistics Canada in Ajax, ON. Engage in solving technical challenges and improve technology use for enhanced performance across the logistics operation.
As an IT Specialist, you will report to the IT Manager and play a vital role in supporting end users by addressing technical issues swiftly and documenting your actions within the ticketing system. The position requires you to set up workstations and conduct training sessions to promote cybersecurity practices across the team.
Key Responsibilities:
• Provide fast technical support to end users
• Install and configure software and peripherals
• Track and document service issues and resolutions
• Set up new devices and workstations
• Complete regular updates and security scans
Requirements:
• 1-2 years of higher education or equivalent experience
• 1-2 years in a similar IT support role
• Experience in data analysis and reporting
• Strong organizationa...