Position Overview
Location: Horsham, PA
Duration: 2 Months
Responsibilities:
- Oversee collection activities for all of North America.
- Manage collections and provide early-stage customer service to prevent customer complaints.
- Coordinate with the cash applications team for accurate application of funds and remittance advice.
- Resolve disputes in the assigned portfolio to drive resolution and closure.
- Manage unapplied cash in the assigned portfolio and conduct portfolio review calls with internal and external stakeholders.
- Process adjustments, write-offs, netting requests, and refunds.
- Conduct account reconciliations.
- Maintain daily adherence as per business requirements.
- Analyze daily AR reports to drive cash collection.
Requirements:
- 3-5 years of experience requ...