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Airport Service Excellence Leader

dnata
Location 📍 singapore, Singapore
Posted 📅 June 03, 2026
Work Type ⏰ Full-time

Position Overview

dnata, located in Singapore, is seeking a Customer Service Manager to lead airport customer service operations. The role involves managing frontline staff, ensuring operational efficiency, and maintaining relationships with airline partners. Ideal candidates will have a bachelor's degree and 5–8 years of relevant experience in airport or airline customer service management. Responsibilities also include overseeing compliance with safety standards and driving continuous improvement initiatives. This position offers a dynamic and impactful opportunity to influence customer experience.
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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
singapore, Singapore