MTS Globe Spain

MTS Globe is the biggest independently owned incoming company in Europe, operating 66 destination offices across 22 countries and serving 5.3 million customers annually.

Job Description

Our team is growing. We are hiring Airport Customer Assistants to support one of our key clients at Reus Airport for the Summer Season 2026, from April to November.

Main Responsibilities

• Welcome the customers at the airport upon arrival.
• Coordinate and assist transport from the airport to the hotel.
• Organise and distribute welcome packs and any special assistance needs.
• Manage all administrative procedures in the system, including entering arrivals and departures, updating records, and reporting any incidents.
• Service and operational assistance with delays, including incident handling.
• Capture and log any complaints following the company complaint procedures.
• Communicate ...