Position Overview
Overview
Airline Customer Support Representative (Voice) – Big3 AR-Van's Garments Manufacturing Company. On-site - Pasig; No prior experience required; Full-time; Bachelor’s degree preferred.
Responsibilities
- Assist customers with flight bookings, changes, and cancellations.
- Provide information about airline services, policies, and procedures.
- Resolve customer inquiries and complaints efficiently and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a cust...