Position Summary:
Responsible for managing and coordinating air import and export operations, ensuring timely execution, cost efficiency, and compliance with service standards. This role requires close communication with international teams, vendors, and customers.
Key Responsibilities: Coordinate
air import and export shipments
from end to end. Manage and follow up on
bookings with airlines and consolidators. Coordinate
pickups and deliveries
with logistics providers. Maintain constant communication with
overseas agents
for shipment tracking. Provide customer service, including
status updates and issue resolution. Manage relationships with
vendors (airlines, carriers, agents). Ensure accurate data entry in internal systems (e.g.,
Cargo Wise ). Prepare and validate
billing/invoices. Generate operational reports using
intermediate Excel. Ensure compliance with internal processes and international trade regulations. Identify opportunities for
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