Responsible for cargo flow (inbound and outbound) and accuracy with supporting documents to ensure high level customer satisfaction.

Responsible for all activities relating to import and export air shipments.

• Arranging Cargo Transfer at airport
• Creating and sending Delivery Advice
• Bill of Entry Submission
• Customs Inspections for shipments
• Preparing Documents for Sea-Air exports
• Updating daily BOE tracker
• Creation of gate pass
• Managing W/H with cargo positioning and inbound and outbound activities
• Coordinating transporter and drivers
• Handling MOH
• Handling HC at Flower Center /DWC
• Sea-Air Customs inspection and E-seal
• Sea-Air handover and documents handover to Dnata and EK
• Proactive communication with customer service in case of exceptions
• Support of customer service in customer query resolution and e...