Support the coordination and scheduling of daily shipment activities to ensure smooth operations and alignment with customer requirements.
Provide expertise in air freight operations, including contributing to tender submissions and ensuring adherence to customs and trade compliance requirements.
Assist the supervisor in strengthening and expanding air freight service offerings by working closely with internal departments such as Sales and Marketing.
Engage with airlines and service providers to obtain competitive pricing and maintain healthy operational margins.
Review airline/vendor invoices for accuracy and promptly address any billing discrepancies.
Carry out improvement actions based on audit results and management directives to address operational issues.
Identify opportunities to refine processes and enhance operational efficiency in line with changing business needs and custom...