Position Overview
Job Description
Job Purpose
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Export Department.
Key Responsibilities
Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operating system.Track and Trace Air Export Files and reporting. Use Tree View on daily basisEnsure arrival notices are communicated to overseas and customersEnsure accurate and timely client and vendors billing.Interact with our customers in arranging their international shipments, meeting customer service standards.Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others.Meet compliance at all times to regulations internal and external in accordance with government regulations.Understand department process flow, and looking for best pr...