The application window is expected to close on: 09/30/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .

This is a HYBRID role in San Jose, CA. Must be able to work on site 3 days per week.

**Meet the Team**

Join Cisco’s CX AI Incubation Team as an AI Operations Technical Leader and help productionize LLM/SLM capabilities for Intelligent Customer Experiences, across cloud and on-prem environments. In Cisco CX, you will build and operate scalable AI systems that move from prototype to production, powering delivery intelligence, network automation, infrastructure testing, and intelligence on edge.

You will collaborate with product and engineering teams to deploy reliable, secure, and observable AI services, optimizing inference performance from CPU and small GPUs to large multi-GPU servers, including air-gapped and customer-managed deployments.

You'll work on cuttin...