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AI Strategist, Operations & Customer Service

Hytech
Location 📍 singapore, Singapore
Posted 📅 June 06, 2026
Work Type ⏰ Full-time

Position Overview

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting‑edge strategies.

With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, Dubai and more.

Role Overview

We are hiring a senior AI Strategist to support the transformation of Operations and Customer Service functions,

including Client Support, KYC/onboarding, payments, Risk Operations, and Back Office processes

The role focuses on identifying high‑impact opportunities where AI can improve service quality, response efficiency, client satisfaction, and operation scalability. The successfu...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
singapore, Singapore