As an Experienced Implementation Analyst, you will be a member of our Customer Success (CS) team. You will work as part of an implementation team, reporting to the Manager of Implementations, to deliver value to our customers through Docyt’s software. A key element of your role will be identifying the requirements of customers and owning the configuration of solutions that fulfill these requirements. This will include customer onboarding, and delivering training to customers, validating data and providing ongoing support for the software once it has been adopted by customers.

You will lead the customer journey from onboarding to delivery of first financials and be a key member of the success team working with Mid-Market and Enterprise customers.

Who are you:

• You thrive in fast-paced work environments
• You are a people person and love talking to others
• You are a good communicator
• You have a positive, can-do attitude