Elevate enterprise operations with 360insights as an Automation Analyst in Whitby, Ontario. Focused on process improvement and AI solutions, you'll transform workflows effectively.
In this pivotal role, you'll identify workflow challenges while working closely with internal teams and external technology vendors. Your input will be crucial for developing clear problem statements and success measures, ensuring scalable solutions are implemented efficiently. This position demands a solid understanding of automation and process enhancement.
Key Responsibilities:
• Facilitate discovery sessions to identify pain points
• Document and analyze existing processes
• Define user requirements and acceptance criteria
• Support UAT and launch preparations
• Track performance metrics following implementation
Requirements:
• 2–4 years in analysis, automation, or process improvement
• Proficient in data analytics and problem-solving
• Strong written and verbal communica...