AI Chatbot & Conversational Design Specialist Step into a role where AI isnt theoretical - its already live, evolving, and making an impact.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Youll be working on a production-level LLM chatbot integrated with Intercom, handling real user traffic and data. This is a rare opportunity to directly shape performance through metrics like resolution rate, CSAT, escalations, and cost per resolution.
Youll also play a key role in an expanding AI roadmap, contributing to new use cases, international rollout (including Spain), and future platform integrations.
Your environment International, collaborative team with strong UK leadership and local integration in France
Hybrid setup with flexibility: remote work plus regular collaboration time in Lyon
Travel between the UK and Lyon during onboarding for a smooth transition
Modern offices in Lyon, conveniently located ...