Description We are looking for a skilled AI Business Analyst/Consultant to support the continuous enhancement of a public-facing Help Center application. This long-term contract position involves collaborating with both internal stakeholders and external consultants to refine features, expand multilingual capabilities, and transition the platform into a cutting-edge, AI-enabled solution. Based in San Francisco, California, this role offers the opportunity to contribute to innovative project development in a hybrid work environment.

Responsibilities:
• Collaborate with business leaders and external consultants to define and refine system requirements.
• Translate complex business workflows into clear technical specifications for development teams.
• Drive product roadmap planning, ensuring alignment with business goals and user needs.
• Support testing, troubleshooting, and deployment of platform updates and new features.
• Implement and optimize AI-enabled funct...