Description Own the operational reliability, scalability, and performance of Ignition’s AI platform infrastructure and production AI applications, ensuring uninterrupted delivery of AI-enabled services that support business operations, digital transformation, and employee enablement across the organisation. Govern and optimise multi-vendor AI and LLM integrations, including API reliability, usage management, cost optimisation, fallback strategies, and platform resilience, enabling sustainable and cost-effective AI capability across the business. Rates maintained within acceptable thresholds; operational spend managed within approved parameters. Design, implement, and continuously improve secure CI/CD pipelines, infrastructure-as-code standards, and deployment processes that improve release quality, reduce operational risk, and strengthen platform scalability and deployment efficiency. Maintain accountability for platform observability, telemetry, monitoring, alerting, and incident mana...