Description
As the connector between an allocated external vendor(s) and the business, the Agency Manager will be accountable for the performance management of an allocated third party staffing agency(ies) across the territory, owning the tactical and strategic relationship to deliver our goals. You will partner with allocated staffing agency leaders, WFS Business Management and senior stakeholders in OpsPXT to deliver effective vendor supplied services.
This role is an individual contributor.

Key job responsibilities
Key responsibilities and tasks
- Own the relationship with an allocated third-party staffing agency(ies) for the purpose of performance monitoring and hold the vendor to account for delivery against a set of pre-agreed contractual metrics.
- Partnering with, advising and supporting the staffing agency, using functional expertise, to remove blockers that impact agency performance
- Support Agency Risk team (for hiring) and OpsPXT partners (for po...