Position Overview
As the UAEs leading used car showroom we are recognized for our commitment to quality and customer satisfaction. With our ongoing expansion we are looking for a dedicated After-sales Coordinator to join our team. This role is ideal for individuals who excel in customer service and have a strong background in automotive aftersales support.
Key Responsibilities
- Coordinate aftersales support for customers ensuring their needs are addressed promptly and professionally.
- Manage customer inquiries related to warranties, repairs and maintenance services.
- Schedule service appointments and follow up with customers to ensure satisfaction.
- Maintain accurate records of customer interactions and aftersales services using our internal software.
- Collaborate with the service team to ensure timely completion of customer requests.
- Resolve customer complaints or escalates them to management as needed.
Candidat...