Registered Mechanical Engineer; Requires at least 3 years automotive service experience as either service advisor or parts man
Understands service process
Proficient with computer applications
Able to write business letters/emails
Excellent customer service, interpersonal, and communication skills
Results-Oriented; Requires Drivers License
Job Description:
Assist the Service Manager in Managing all aspects of the Service Department, achievement of set targets, and improving customer satisfaction. Promotes company image.
Ensures 100 % achievement of KPI. Analyzes potential and strategizes market penetration. Monitors and ensures that reports and forms required from the Service Department are accurately accomplished and submitted (when necessary) on set deadlines by concerned personnel.
Vehicle Checklist Repair Order Trouble Diagnosis Wo...