After Sales Manager
Biggleswade
£48,000-62,000 + Bonus + Company Benefits

NEOS Engineering are recruiting for an experienced After Sales Manager to join a leading global heavy equipment and plant machinery manufacturer based in Biggleswade.

This is an excellent opportunity for a strong service leadership professional with a background in plant engineering, heavy equipment, construction machinery or powered access to lead a busy aftersales operation focused on service delivery, profitability, customer support and team performance.

The Role

• Lead the day-to-day operations of the Biggleswade aftersales depot
• Manage field service engineers and aftersales support teams
• Drive labour utilisation, WIP control and workshop efficiency
• Ensure jobs progress through to invoicing within target timeframes
• Provide high-level technical support to engineers and customers
• Oversee warranty claims, parts return...