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Aftersales Commercial Manager – Service Contracts & Warranty

Stellantis
Location 📍 petaling jaya, Malaysia
Posted 📅 June 13, 2026
Work Type ⏰ Full-time

Position Overview

Stellantis is seeking an experienced and commercially driven Senior Service Contract Manager to lead Service Contract and Warranty operations across key markets, including Myanmar, Cambodia & Laos.

This regional role is responsible for driving Service Contract growth, improving penetration rates, enhancing customer retention, and ensuring warranty governance in line with Stellantis standards.

Key Responsibilities

  • Drive Service Contract revenue, profitability and penetration across assigned markets.
  • Develop and enhance Service Contract products for both new and post-warranty vehicles, including EV‑related offerings.
  • Partner closely with importers, distributors and dealer networks to improve sales performance and operational effectiveness.
  • Monitor warranty performance, compliance and cost management to ensure alignment with Stellantis policies.
  • Lead Service Contract marketing initiatives, loyalty programs and c...

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Job Details

Employment Type
Full-time
📊
Category
Legal
🏠
Work Arrangement
On-site
📍
Location
petaling jaya, Malaysia