Position Overview
After Sales Support - Sr. Policy Administrator
The After Sales Support – Senior Policy Administrator manages the complex tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.
What you do
•Manages inclusion of new members into the client scheme and database system.
•Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client’s requirements.
•Maintains high quality of card-printing to satisfy clients’ preset standards of service.
•Issues periodic or daily report on performance.
•Meets further complex requirements, such as designing, photo-editing…etc.
•AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data,...