Position Overview
After Sales Support - Policy Administrator Officer
The After Sales Support – Policy Administrator oversees complex tasks such as managing data entry, analyzing information, and processing card printing to ensure client quality standards are consistently met in accuracy and turnaround time.
Key responsibilities/What you do:
- Coordinates the addition of new members into the client scheme and database.
- Corrects data errors, upgrades members, deletes records, and modifies the client database to align with client needs.
- Ensures card printing meets the high-quality standards established by clients.
- Generates regular performance reports, daily or periodic.
- Handles advanced tasks including design and photo editing.
- Maintains precise records of all activities for both internal and external audits
- AI READINESS Work effectively in an environment sha...