Position Overview
After Sales Support - Officer (Ops network)
The After Sales Support – Policy Administrator manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.
What you do
•Manages inclusion/ changes of pricelists , medical networks to the client scheme and database system.
•Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert—etc.) and any further medical inquiries.
•Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients’ preset standard of service and avoid any claims’ leakage.
•Issues periodic or daily report on performance.
•Meets further complex requirements, such as new enhancements .
•Keeps accurate ...