Position Overview
Job Description Summary
Passionately drive customer satisfaction with our products and services, aiming at building long-term loyalty by partnering with customers to achieve mutual success
Roles and Responsibilities
- Ensuring the delivery of products or services that meet or exceed customer expectations consistently.
- Lead Quality Control and Assurance team.
- Ensure compliance of the Quality Management System with all relevant external certifications (ISO) and perform internal audits to ensure alignment to QMS.
- Take action to assess, simplify, and sustainably improve the effectiveness of our Quality Management System to enhance our products, services, processes, and technologies.
- Point of reference for all company areas to develop a culture aimed at total quality and continuous improvement.
- Lead implementation and development of internal processes and procedures in order to ensure compliance with qua...