Position Overview
- 4-7 years of experience in Adobe Experience Manager (AEM).
- 4-7 years of experience in Adobe Experience Platform.
- Incident Management, Problem Management, Service Request, Change Management.
- Managing periodic governance and reporting.
- Development in Opcenter DS for small change requests.
- Ability to provide product and technical guidance on Opcenter applications to team members.
- Team Management, Customer management, knowledge management.
- Coordination with manufacturing site, contextualize shop floor operations, understand & support customer's manufacturing & business processes.
- SLA and KPI management, ensuring uptime and application availability.
- Identify and implement continuous process impr...