Flexible Work, Better Balance
Where compassion meets innovation and technology and our employees are family.
GENERAL PURPOSE OF JOB
The Advocacy and Enrollment Coordinator is responsible for coordinating complex member service operations related to enrollment, member advocacy, case navigation, and member engagement initiatives. This position supports Driscoll Health Planβs mission by improving access to care, ensuring regulatory compliance, enhancing member satisfaction, and promoting retention through effective outreach and resolution of member needs.
The coordinator serves as a cross-functional resource to internal departments and supports operational excellence through reporting, trend analysis, workflow coordination, and continuous process improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative ...