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Advisor for Student Accounts and Customer Service

Massachusetts Institute of Technology
Location 📍 Cambridge, United States
Posted 📅 June 19, 2026
Work Type ⏰ Full-time

Position Overview

Advisor for Student Accounts and Customer Service







+ Job Number: 25556

+ Functional Area: Customer Relations/Service

+ Department: Student Financial Services

+ School Area: Chancellor's

+ Pay Range Minimum: $24.28

+ Pay Range Maximum: $32.90





+ Employment Type: Full-time (Hybrid)

+ Employment Category: Non-Exempt

+ Visa Sponsorship Available: No

+ Schedule:

+ Pay Grade: 6







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Posting Description

ADVISOR FOR STUDENT ACCOUNTS AND CUSTOMER SERVICE, Student Financial Services, will be responsible for Caseload Management & Counseling (50%): Manage an assigned caseload of roughly 4,000 students, providing integrated counseling and support for student accounts and financial matters. Act a...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Cambridge, United States