Position Overview
Adobe Workfront Administrator / Support Analyst
We are seeking a hands-on Adobe Workfront Administrator / Support Analyst to support and maintain the day-to-day operations of the Workfront platform. This role is ideal for someone who enjoys a mix of platform administration, user support, and continuous improvement, ensuring stability, usability, and adoption across the organization.
This position will act as the first line of support for Workfront users, while also contributing to configuration updates, documentation, and platform optimization initiatives.
Key Responsibilities
+ Administer and configure Adobe Workfront, including:
+ Projects, tasks, templates
+ Custom forms, fields, statuses
+ Layouts and approval workflows
+ Manage and triage incoming support requests:
+ Monitor support queues
+ Prioritize and resolve tickets within SLAs
+ Provide first-line support to users:
+ ...