Description
· Processes and enters into the Student Database Management System (“System”), under limited supervision, all applicant in-formation, including applications, transcripts, test scores and cor-respondence, for new, readmit, transfer, MBA, and international students seeking undergraduate admission, ensuring its accuracy. · Ensures the System is maintained, and all records are complete, accurate, and up to date. · Makes data corrections and updates to applicant information in the System. · Responds to inquiries by email, telephone or in person and in-vestigates/resolves problems related to transactions handled by the department. · Answers inbound and outbound communications, run reports, schedules visitors for tours and information sessions, greets daily visitors, answers basic admissions related questions, filing, and collaborates on recruitment team projects. · Ensures excellent customer service is delivered to all guests, over the phone, by email and face-to-face. · Reso...