Job Details

• Job title: Call Centre Agent
• Contract: Bank
• Working Hours: Monday to Friday between 7:00am - 6:00pm. (7.5 hour shift per day)

Benefits

• Pension - 5% employer contribution based on qualified earnings.
• VIVUP - Supermarket & High Street Discounts & Employee Assistant Programme.
• Blue Light Card - Supermarket & High Street Discounts.
• Employee referral scheme.
• 28 days annual leave including Bank Holidays (pro-rata).

Job Purpose

The post holder will be responsible for improving vaccination uptake by obtaining informed consent through inbound and outbound calls under the supervision of the Line Manager.

Key Responsibilities

• Work collaboratively to support the team to facilitate the smooth continuity of service delivery.
• Assist in the day to day running of the immunisation programmes for the call Centre.