Job Details Job title: Call Centre Agent Contract: Bank Working Hours: Monday to Friday between 7:00am - 6:00pm. (7.5 hour shift per day) Benefits Pension - 5% employer contribution based on qualified earnings. VIVUP - Supermarket & High Street Discounts & Employee Assistant Programme. Blue Light Card - Supermarket & High Street Discounts. Employee referral scheme. 28 days annual leave including Bank Holidays (pro-rata). Job Purpose

The post holder will be responsible for improving vaccination uptake by obtaining informed consent through inbound and outbound calls under the supervision of the Line Manager.

Key Responsibilities Work collaboratively to support the team to facilitate the smooth continuity of service delivery. Assist in the day to day running of the immunisation programmes for the call Centre. Handle calls and emails from and to parents/carers booking children in for vaccinations within community clinics. Coordinating the operation of the community clinics in line...