Liaising with applicants, Army Careers Offices and Medical Experts answering queries and assisting candidates through the medical aspects of their application
Organising and storing paperwork, documents, and computer-based information
Interacting with third party providers where appropriate, such as candidates and GPs, as part of medical process fulfilment
Reviewing letters, postal administration and scanning
Answering the phone and responding to queries
What we’re looking for:
IT literate, competent using Microsoft Excel, Word and Outlook
Previous administration experience
Organised with the ability to prioritise tasks
Good attention to detail
Excellent communication skills, both verbal and written
Passion for Customer Service with the ability to go above and beyond and take ownership of any issues.