Position Overview
As our Administrator at Practice Plus Group MSK & Spinal Service, Lincolnshire you will provide a comprehensive administration service to the unit ensuring that all patients are treated in a professional and courteous manner, endorsing the patient centred approach of the team.
This is a full-time role working 37.5 hours a week, Monday to Friday 9 am to 5 pm based at North Hykeham, Lincoln.
Main duties of the job
- Ensure data confidentiality is maintained at all times
- Contacting patients within scheduled times to book their appointments
- Ensure all relevant information regarding their appointment is sent to patients
- Update patient administration electronic records to reflect patient contact
- Answering the telephones and dealing with patient or customer queries
- Monitoring and clearing administration task lists to ensure the service meets its performance targets
- Answering...